Meet the team behind ISH

Diverse, multi-cultural and passionate

Those are just three ways to describe our amazing team. Our team comes together from diverse backgrounds, cultures, countries and religions - bringing together a kaleidoscope of insight, experience, and expertise. Each member of our team brings with them their unique insight and perspective, helping us work together to bring you a truly international and cosmopolitan outlook on hospitality education.

Leadership Team
Dilip Puri
Dilip Puri

Founder & CEO

Prahlad Puri
Prahlad Puri

Co-Founder & Executive Director

Kunal Vasudeva
Kunal Vasudeva

Chief Operating Officer

Academics
Prof. Payal Kumar
Prof. Payal Kumar

Dean - Research and Management Studies

Dr. Zubin D
Dr. Zubin D'Souza

Dean - Culinary & Practical Arts

Sanchita Tuli
Sanchita Tuli

Sr. Learning Facilitator & Director - HR

Harsimran Shergill
Harsimran Shergill

Director - Grooming & Personality Development

Smeetha Guha
Smeetha Guha

Director - Hospitality Studies

Neha Sharma
Neha Sharma

Associate Director - Applied Learning, Internships & Placements

Gaurav Pandey
Gaurav Pandey

Assistant Director - Food and Beverage Practical Arts

Jerrald Jacob
Jerrald Jacob

Assistant Director - Communication, Soft Skills and Student Experience

Dr. Shivani Saluja
Dr. Shivani Saluja

Assistant Professor – ICT

Ambika Nair
Ambika Nair

Sr. Learning Facilitator - Travel & Tourism

Gaurav Prasher
Gaurav Prasher

Associate Director - Culinary & Practical Arts

Mayank Chopra
Mayank Chopra

Assistant Director - Culinary & Practical Arts

Babu Nagarajan
Babu Nagarajan

Assistant Director - Culinary & Practical Arts

Tarun Kandpal
Tarun Kandpal

Learning Facilitator - Culinary & Practical Arts

Aabhas Jain
Aabhas Jain

Learning Facilitator - Culinary & Practical Arts

Atreyee Banerjee
Atreyee Banerjee

Academic Affairs & Learning Facilitator

Bharat Sharma
Bharat Sharma

Executive - Academic Affairs

Deepak Sharma
Deepak Sharma

Librarian

Dr. Madhu Chandhok
Dr. Madhu Chandhok

Faculty - Interior Design

Sunita Mehta
Sunita Mehta

Faculty - Nutrition & Hygiene

Mohit Gupta
Mohit Gupta

Faculty - Marketing

Madhu Joshi
Madhu Joshi

Faculty - Service Marketing

Neeti Macker
Neeti Macker

Faculty - Design Thinking

Apoorva Lochan
Apoorva Lochan

Faculty - Personal Growth & Development

Amit Arora
Amit Arora

Faculty - Business Acumen & Reporting Systems

Geetika Bahri Jain
Geetika Bahri Jain

Faculty - Revenue Management

Raavish Jhala
Raavish Jhala

Faculty - Service & Technology Excellence

Anup Pandhare
Anup Pandhare

Faculty - Service Operations

Avni Sanghvi
Avni Sanghvi

Faculty - Food Technology, Photography & Styling

Major Anil Malik
Major Anil Malik

Faculty - Disaster Management

Anuradha Agnihotri
Anuradha Agnihotri

Faculty - Services and Digital Marketing

Admissions
Sweety Sethi
Sweety Sethi

Director - Admissions

Pushpa Joshi
Pushpa Joshi

Assistant Director - Alliances & Partnerships

Jaikishen Balchandani
Jaikishen Balchandani

Assistant Director - Admissions and Outreach

Jyoti Poonia
Jyoti Poonia

Team Lead - Admissions & Outreach

Jennifer Masih
Jennifer Masih

Lead - Admissions & Outreach

Parul Jain
Parul Jain

Manager - Admissions & Outreach

Centre for Career Development
Anupam Mukherjee
Anupam Mukherjee

Director - Centre for Career Development

Marketing
Chirag Talwar
Chirag Talwar

Director - Marketing

Ikita Pokharna
Ikita Pokharna

Marketing Manager

Aparajita Kotlia
Aparajita Kotlia

Digital Marketing Manager

Sanjay Kashyap
Sanjay Kashyap

Senior Graphic Designer

Finance & Accounts
Gurcharan Singh
Gurcharan Singh

Director – Finance & Investments

Meenakshi Mishra
Meenakshi Mishra

Assistant Manager - Accounts

Operations
Vivek Bhati
Vivek Bhati

Assistant Director - Administration

Parul Arora
Parul Arora

Assistant Manager- Front Office and Administration

Dilip Puri
Dilip Puri Founder & CEO

Dilip Puri is the Founder & CEO of the Indian School of Hospitality (ISH). Dilip served as the Managing Director of Starwood Hotels & Resorts South Asia from 2011 till the end of 2017 when he set out to be an education entrepreneur & founded ISH. Dilip has over three decades of experience in the hospitality industry & has worked with brands such as Oberoi, Taj, IHG, & Starwood in India, Australia, & Africa. Dilip is a recipient of Hotelier India Hall of Fame – Lifetime Achievement Award. Dilip has an economics degree from the University of Delhi and completed his postgraduate studies at the Oberoi Centre of Learning & Development (OCLD). He is a member of the ISH faculty & a full-time industry mentor to students.

Prahlad Puri
Prahlad Puri Co-Founder & Executive Director

Prahlad Puri is the Co-Founder and Executive Director of the Indian School of Hospitality, and leads strategy and operations for the institute. A graduate from the University of Leicester, Prahlad has always been fuelled by an entrepreneurial spirit. He has been a part of multiple start-up ventures in verticals such as information technology, interior design, architecture tech and education. Following his graduation, Prahlad became involved in the world of technology and innovation and its applicaton in driving modern day businesses. Within both the start-up and established brands space, Prahad began his journey into the world of technology and entrepreneurship. In 2016, Prahlad joined ISH and in addition to his role as ISH’s Co-Founder and Executive Director, Prahlad is also a mentor to students of the college. In addition, Prahlad works closely with early stage start-up businesses and mentors other aspiring young entrepreneurs within the tech and educational space.

Kunal Vasudeva
Kunal Vasudeva Chief Operating Officer

Kunal is the Chief Operating Officer and a founding member of the Indian School of Hospitality, where he leads brand strategy and growth, ensuring that the academic operations are global-first. With over three decades of experience in the academic field, Kunal’s expertise lies in establishing and growing avant-garde educational institutions, with a strong focus on building high-performance teams which deliver accelerated growth and create brand equity. Prior to his association with ISH, Kunal has led some of India’s most iconic education and aviation brands like the Kingfisher Training Academy & Aviation Services, Education Management & Consultants TC Global, and Expat Group Centre of Excellence. A graduate in Physics from the University of Bombay, Kunal has always been fascinated by the educational sector, and has worked tirelessly to bridge the gap between industry requirements and the resources available. Owing to his contributions to the industry, Kunal is considered a pioneer within the educational space in India.

Prof. Payal Kumar
Prof. Payal Kumar Dean - Research and Management Studies

Dr. Payal is the Dean of Management Studies and Research at the Indian School of Hospitality (ISH). Formerly Professor & Chair HR/OB and Associate Dean, International Relations at BML Munjal University, Payal is an award-winning academician and prolific writer. She has published 12 books so far with international publishers such as Springer and Emerald Publishers, apart from several research papers.She is also the series editor of the Palgrave Studies in Leadership and Followership, a 5-volume series with volume editors spanning USA, Austria, Australia and India. As a thought leader, she is frequently invited to write for media publications such as the Hindu and the Economic Times.

Dr. Zubin D'Souza
Dr. Zubin D'Souza Dean - Culinary & Practical Arts

Dr. Zubin D’souza joined ISH as the Dean of Culinary and Practical Arts, solidifying the institute’s culinary programme delivery. With more than two decades of experience, Dr. Zubin has led F&B operations for leading global brands across the globe including Oberoi Hotels & Resorts, JW Marriot, Sheraton and MARS Enterprises among others. Dr. Zubin is also the author of over 11 culinary and leadership books with global publications. Dr. Zubin holds a PhD in Organisational Behaviour and an MBA, and is an alumnus of the Oberoi Centre for Learning and Development. A skilled F&B professional, he is recognised for being a visionary creator of award-winning dining experiences, and his culinary dishes are influenced by culturally diverse regions around the world.

Sanchita Tuli
Sanchita Tuli Sr. Learning Facilitator & Director - HR

An experienced hospitality professional with over 20 years of cross-functional experience in the Hotel & Service industry, Sanchita has vast exposure to Operations, Human Resource and L&D functions. She has worked in varying capacities across local and international brands including InterContinental Hotels Group, Accor Hotels, Marriott Hotels, Great Places to Work (India), ITC Hotels, Taj hotels. Through her expertise in training design, she demonstrates an excellence in impacting the performance of human resources across all levels, contrinuting to the reform, enhancement, & advancement of organisational objectives. Sanchita is also a proud recipient of the Zee Rajasthan News Women Empowerment Award 2016 for outstanding contribution to Women Empowerment (Professional & Personal).

Harsimran Shergill
Harsimran Shergill Director - Grooming & Personality Development

Harsimran has over 14+ years of experience as a Grooming & personality expert. She is a graduate of the London School of Makeup and Beauty. She has helped transform the look and aesthetics of some of India’s largest corporations. During her work with some of the country’s most iconic brands - Jet Airways, Kingfisher Airlines, Taj Hotels – she has helped thousands of individuals discover their own unique brand of beauty and identity through the art of makeup and grooming.

Smeetha Guha
Smeetha Guha Director - Hospitality Studies

She has more than 25 years of extensive hospitality experience including Operations, Pre openings, Skill training and coaching people to achieve personal and professional successes. She has worked with hotel ownership and operations team to identify core issues and risks connected with them & has successfully conceived and rolled out multiple training initiatives, leadership trainings, organizational development initiatives at various organizations like -. Hyatt Regency, Four Points, Fort Raichak, Heritage Palace –Jaipur, AltAir, Health Total by Anjali Mukherjee, Orange Tree Clinics & PVR amongst others.

Neha Sharma
Neha Sharma Associate Director - Applied Learning, Internships & Placements

Neha has 9 years of diverse managerial experience in the hospitality industry. After completing her PG in Guest Service Management from OCLD, she started her career at the Oberoi Udavilas in Front Office. She was part of the preopening team in Trident Bandra Kurla, Mumbai and later moved to the Sheraton Dubai Creek Hotel and Towers to manage their Front Office operations. After her MBA from Indian School of Business (ISB) Hyderabad, she joined OYO for managing the Customer Experience for OYO Townhouse.

Gaurav Pandey
Gaurav Pandey Assistant Director - Food and Beverage Practical Arts

Gaurav Pandey has 18 years of diverse work experience in Food & Beverage, Training, and catering Sales. He has independently lead teams and profit center units. He has also served as business head of independent restaurant. He has worked in organizations like Hyatt, Conrad and Sarovar hotels.

Jerrald Jacob
Jerrald Jacob Assistant Director - Communication, Soft Skills and Student Experience

Jerrald Jacob is Assistant Director of Communication, Soft Skills and Student Experience at Indian School of Hospitality. With over 11 years of training experience as a language & communication expert, his skill lies in Language Proficiency, Presentation Skills, Voice Coaching, Public Speaking & Soft Skills. After completing Trainer’s certification from Glasgow, Scotland, he has worked with some of the most iconic brands like IndiGo, SpiceJet, NIIT and Interglobe Technologies. He was responsible for all Inflight Announcements & Communication Training for Pilots, Cabin crew & Ground Support Services in his previous role. As a Voice Coach, he has lent his voice for several Digital & E-Learning Modules. He is an Alumni of St. Columba’s School & holds a bachelor’s degree in Commerce.

Dr. Shivani Saluja
Dr. Shivani Saluja Assistant Professor – ICT

Dr. Shivani Saluja is a passionate and versatile academician with more than eight year of experience in the field of Information Technology. She holds a PhD (Cloud Computing), M.Tech (Information Technology) (Gold Medalist) and a B.Tech (Computer Science & Engineering). She has done extensive research in the field of cloud computing, machine learning, cyber security and computer networks and has worked with premier engineering institutions like IMSEC Ghaziabad, ABES Ghaziabad and GD Goenka University Gurugram. She holds AWS Certification for Solution Architect, IBM Certification for Business Intelligence & Cloud Computing and Cyber Security Certification from IIT Kanpur. Dr. Shivani is a member of the Editorial board of Scopus Indexed Journal and has worked as technical program committee member for several International conferences. She has published two patents and over 15 research papers in international Journals and has also delivered talks on Cloud Computing and Cyber Security in association with Hacker’s Meet.

Ambika Nair
Ambika Nair Sr. Learning Facilitator - Travel & Tourism

Ambika has over 18 years of diverse experience in Guest Relation Management, Front Office, Reservations, Tourism and Hospitality related education. She has worked across organizations, starting with the Taj Group of Hotels, she has worked with ITC Fortune, Viceroy (Marriott’s International), Intercontinental The Grand hotels and then shifted to education with stints at the Institute of Hotel Management (Dadar Catering College), Atharva College of Hotel Management etc. She has leveraged and shared her experience across a wide cross section of students over the last 10 years.

Gaurav Prasher
Gaurav Prasher Associate Director - Culinary & Practical Arts

Till recently, Gaurav has been the Executive Chef at JW Marriott Resort & Spa. He is a culinarian with over 19 years of experience of working with 5-star luxury hotels. Gaurav’s journey began with working as a kitchen associate of a pre-opening team member of The Oberoi Vanayavilas, Ranthambhore. In 2018, he commenced working with JW Marriott Jaipur Resort & Spa. An avid learner and his passion for food made him notable in the industry in a very short span of time. His flair of fusion food dazzles the taste buds of all the food lovers.

Mayank Chopra
Mayank Chopra Assistant Director - Culinary & Practical Arts

Chef Mayank an alumnus of IHM Hyderabad is a culinary professional turned educator. He is proficient in culinary arts with an emphasis on Indian Regional Cuisine. With his post-graduation in human resources management and personnel administration from the Institute of Management Technology Ghaziabad, he also assists with facilitating food & beverage, hospitality and hotel management. He is a strong operation professional, skilled in Internal Quality Assurance.

Babu Nagarajan
Babu Nagarajan Assistant Director - Culinary & Practical Arts

A versatile, self-directed and resourceful culinarian with 15+ years of extensive experience with specialization on multicuisine, molecular gastronomy and Gard manger. Passionate professional perfectionist with positive attitude and has demonstrated the ability to work under pressure. Worked as a chef in reputed Hotel companies like the Oberoi, Constance, the Leela Palace and Hilton. Excellent understanding of recipe modification and nutrient composition along with advanced nutrition skills aimed at preparing specialized food items.

Tarun Kandpal
Tarun Kandpal Learning Facilitator - Culinary & Practical Arts

Experienced Baker Pastry Chef with over 15 years of experience in creating and serving wondrous pastry treats in an array of eating environments. Worked with reputed Hotel companies like The Oberoi, The Leela Palace, Carnival cruise lines & Marriot International. Adept at adapting to regional tastes and various diets. In his spare time Tarun likes to play Badminton and Table Tennis.

Aabhas Jain
Aabhas Jain Learning Facilitator - Culinary & Practical Arts

It's been 7 years, being a part of this artistic world of bakery and pastry. Started my professional journey with The Oberoi hotels & resorts at Mumbai. Won various competitions like IBPC and GICC before I stepped into the field of training & development. Always believed that the more we share, the more we learn helped me to be a part of teaching where I could share my knowledge, experience & art with the upcoming future of this industry, as I believe in explore, learn & excel. Specialises in all sections of bakery & pastry in terms of new product development, infrastructure, training & quality assurance, menu creations &specialised buffet set ups. Was a core member in setting up School for European Pastry, Mumbai by planning, infrastructural execution, curriculum development, R & D on various subjects and creating a new line of course by setting up egg free curriculum.

Atreyee Banerjee
Atreyee Banerjee Academic Affairs & Learning Facilitator

Ms Banerjee has more than 12 years of diverse experience in the education industry as facilitator, developing curriculum, promoting brands through different events and achieving targets for respective courses. She has worked for Saraswati Online. Com – as Senior Manager, Sales and Marketing, Head - Pan India; with NSHM Group of Institutions – as Brand Manager; with Aspiron Consulting Pvt. Ltd. – as Instructional Designer; with Extramarks Education Pvt. Ltd. – as Subject Analyst and with NSHM Knowledge Campus. Academically she holds a Masters Degree in Economics and a BSc and has wide experience in research including focus group studies, database construction and statistical analysis.

Bharat Sharma
Bharat Sharma Executive - Academic Affairs

Bharat has more than 13 years of work experience in the education industry. Having worked with renowned education institutions like amity University, Rai Business School, Bharat joins ISH to further augment the academic affairs team. Bharat has a great eye for details and will be looking after classroom scheduling, examination conduct and assisting in the university liaison work. A graduate in political science, his passion is to work in the field of Academic Operations and continuously upgrade himself in the new trends of the education field.

Deepak Sharma
Deepak Sharma Librarian

Deepak is an experienced library professional with over 13 years of experience in different types of academic libraries. He has an in-depth knowledge and understanding about various library practices. He holds a master’s in library and Information Science (MLIS) and is also UGC-NET (Library Science) qualified. Prior to his appointment at ISH, Deepak was associated with The Northcap University, Gurugram where he developed the complete set-up of their University Library.

Dr. Madhu Chandhok
Dr. Madhu Chandhok Faculty - Interior Design

Dr. Madhu Chandhok is an esteemed hospitality professional with Masters in Business Management and over 37 years of extensive Project & Design Development experience in all phases of Planning, Design and Construction Documentation, Project Management and Contract Administration for a broad range of Hotel Projects expanding from Brands like Holiday Inn, Crown Plaza, Intercontinental and Hilton, Double Tree by Hilton, Hilton Garden Inn and Hampton. She received Doctor of excellence Degree in 2019 from (CIAC ), GLOBAL for excellence in field of Design and Project Management & Sustainable Leadership contribution.

Sunita Mehta
Sunita Mehta Faculty - Nutrition & Hygiene

She is a certified food safety trainer and has worked with ITC: Hospitality Management Institute; Kabul University in Afghanistan (where she was recognized by the ministry of education for her contribution); Hotel Intercontinental, Kabul; Delhi Institute of Hotel Management, Institute of Hotel Management & Catering Technology Mumbai; Cooking & Catering Department, Assembly of God Church Vocational Training Institute, Kolkata and SNDT Women’s University Mumbai. She is an experienced student councilor and created and published various in-house publications for ITC Hospitality Management Institute since 2010 to July 2019.

Mohit Gupta
Mohit Gupta Faculty - Marketing

An accredited hospitality professional with expertise in Business Development, Food & Beverage Operations and Quality Assurance. He has over 15 years of experience in the hospitality and has worked with major brands like Marriott International, Hyatt Hotels, InterContinental Group of Hotels and many more.

Madhu Joshi
Madhu Joshi Faculty - Service Marketing

Madhu has over 19 years of experience in brand marketing Madhu Joshi hassuccessfully handled senior level responsibilities in several companies like AccorHotels, India & South Asia, The Park, Hotel Leela Venture Ltd. Sarovar Group ofHotels, Pidilite Industries Ltd. She has handled various brands in area of marketingand corporate communication, Public Relations, brand management andmarketing. She is now an entrepreneur and is the partner and CMO for Drum UpMedia, an integrated marketing firm working closely with lifestyle and hospitalitysector. Her aim and mission is to create a company which will help grow industryleaders and help mentor and grow the newcomers.

Neeti Macker
Neeti Macker Faculty - Design Thinking

Neeti is an award-winning entrepreneur, International speaker, design thinkingfacilitator and strategy consultant with 20+ years of experience & expertise inmanufacturing, retail, standardisation and digitization of residential modularfurniture. Was rated amongst top 10 most promising kitchen service providers,2019, by Silicon India magazine, which also did a cover story on her and TheHomemakers. She is also serving pro-bono as Mentor of Change, Atal InnovationMission, Govt. of India.

Apoorva Lochan
Apoorva Lochan Faculty - Personal Growth & Development

Apoorva heads Cerebral Solutions since 2006. He specializes in learning throughmindfulness And mindset changes. He finds satisfaction in playing the roleof a Life Coach, for individuals serious about their desire for a breakthrough,in any aspect of their life. Previously, he was an Executive Director – BusinessDevelopment, of Sultan Chand & Sons, a national level publishing house.He has designed / organized / conducted 100s of L&D workshops across India,Bhutan & Europe, for different sections of society.

Amit Arora
Amit Arora Faculty - Business Acumen & Reporting Systems

Amit is a chartered accountant and successfully combines Media with FinTechInnovation & Entrepreneurship. With over 15 yrs of professional experience,Amit has put on many hats. He has been a CFO, Independent consultant,Commentator, News Anchor and a faculty for Finance Management, mediastudies & communication. He was also awarded The Best Faculty award in 2009 by ICAI.

Geetika Bahri Jain
Geetika Bahri Jain Faculty - Revenue Management

Geetika is a maven with 18+ years of experience in India level strategic revenuemanagement and digital business and central reservations leadership roles. Sheis the lead trainer and founder of Revxpert. She imparts training and strategicconsultancy to independent hotels and small hotel groups. She has been a leaderand mentor to many young successful revenue managers in the industry today.

Raavish Jhala
Raavish Jhala Faculty - Service & Technology Excellence

Raavish is an accomplished pioneer of the information technology world. He hasa proven track record of creating innovative technology solutions that supportbusiness growth by increasing revenues and reducing costs.During the past two decades, he has honed his skills with leading brands such asHyatt Hotels and Resorts, Mars Hotels and Restaurants, Oberoi Hotels and Resortsand Leela Palaces, Hotels and Resorts, NCR Corporation.

Anup Pandhare
Anup Pandhare Faculty - Service Operations

A professional who loves challenges and thrives in high energy environment.Anup has 12+ years of combined experience in hotels and auditing firms, bothdomestic and international. He offers a unique blend of executive acumen,hotel operations experience and forward-thinking strategies that align people,operations and sales. He loves to share his experience as mystery auditor for sometop hospitality establishments, with the students.

Avni Sanghvi
Avni Sanghvi Faculty - Food Technology, Photography & Styling

Avni is the founder of “Talking Stills” a Bangalore based company specializing in photography, videos and animation. She has also worked as a food scientist with Griffith laboratories developing & designing food premixes for leading QSRs in India and Middle East.

Major Anil Malik
Major Anil Malik Faculty - Disaster Management

Major Anil had served in the Indian Army for nearly 11years and had been awarded Sena Medal also for leadership and gallantry in Combat in 2002. After providing security to our country, he joined in the field of security and administration in corporate for nearly a decade. With this vast experience Major Anil has now ventured into an Entrepreneurship role for last 3years. Major Anil has not only served Indian Army but also worked with corporates like ITC, Ranbaxy and Sun Pharma in the field of security. His key skills involve leadership, team building, training and negotiation skills.

Anuradha Agnihotri
Anuradha Agnihotri Faculty - Services and Digital Marketing

A multi-platform marketing specialist, Anuradha has over 16 years of experience in leading transformational, cross-platform global communications campaigns including over 7 years spearheading CNN’s marketing communications outreach in India and South Asia. With a proven track record in building brands and growing businesses, Anuradha has served as a trusted marketing communications partner to leading global brands, helping them own and shape their narratives in a borderless and dynamic world. A credible and engaging educator, Anuradha effectively motivates diverse student groups to attain academic and professional excellence. She is the Marketing Faculty for the postgraduate and undergraduate programmes at the Indian School of Hospitality.

Sweety Sethi
Sweety Sethi Director - Admissions

Sweety Sethi is Director of Admissions at the Indian School of Hospitality, where she leads the Admissions & Outreach Department. An expert at business development and sales, she brings to the table 19 years of experience. Her specialisation includes business growth and expansion, P&L management, budgeting, outreach strategy, channel marketing, lead nurturing, revenue generation and building robust customer journeys. Prior to ISH, Sweety has worked with brands including The Regent Hotels, Hyatt Regency, Royal Carribean, IBM, Kingfisher Training Academy, Kuoni Academy, TC Global, The Shahani Group among others. Sweety helps education institutes and allied sectors with establishing the function of learning & employee training, development & execution of business strategies, generation of revenue through sales & marketing. She also brings to the table extensive L&D experience having led businesses and teams across her career span. Sweety is an alumni of IIAS School of management, and has studied Hotel management. Sweety also holds a Distinction certificate in Instructional Design from IATA.

Pushpa Joshi
Pushpa Joshi Assistant Director - Alliances & Partnerships

Pushpa Joshi has over 16 years of experience in Training /Education and Management. She has worked extensively in the field of student recruitments, marketing and communication, organizational systems and processes, counselling, digital/social media marketing and brand building. Her experience in Education Management has given her an in-depth understanding of the functional systems of IB / CIE schools and colleges. She has worked with education brands like IILM, Amity and Wockhardt and Pearl.

Jaikishen Balchandani
Jaikishen Balchandani Assistant Director - Admissions and Outreach

Jai is an award winning leader, trusted advisor and relationship builder. He has a BSc in Hospitality and Hotel Management and a Post-Graduate diploma in HRM from NMIMS. He has worked for Crowne Plaza, Holiday Inn, Holiday Inn Express and Marriott.

Jyoti Poonia
Jyoti Poonia Team Lead - Admissions & Outreach

A Journalism and Mass Communication graduate from St. Xavier’s Institute of Communications, Mumbai, and an MBA in Financial Services management, Udaipur, Jyoti found her true calling in the education industry and is dedicated to the cause of helping young adults find the stream of education best suited to their individual potential.Her passions range from travelling to distant nature friendly destinations, playing basketball and badminton to reading anything she can get her hands on.

Jennifer Masih
Jennifer Masih Lead - Admissions & Outreach

Jennifer Masih is an Education Counselor with eight years of experience working alongside the executive team of known Educational NGO's and Institutions. Jennifer has completed her graduation from Delhi University and specializes in Advertising and Public Relations. She is a powerful force in the workplace and uses her positive attitude and tireless energy to encourage others to work hard and succeed. Her belief is to always encourage all students to strive to achieve their goals.

Parul Jain
Parul Jain Manager - Admissions & Outreach

Parul Jain is a Manager for Admissions & Outreach at Indian School of Hospitality. With 10 years of work experience, Parul has previously worked with organizations like IIPM, WLC, IIHMR University, Samcara and Reculta. Parul is a sales-oriented professional with expertise in Client Relationship Management, Customer satisfaction and retention, and People Management. Fostering strong relationships with both businesses and consumers, she is a highly enthusiastic and motivated individual who believes in accomplishing every task and guiding students in choosing the right career opportunity. Parul holds a Master’s in Business Administration from Amity University.

Anupam Mukherjee
Anupam Mukherjee Director - Centre for Career Development

Anupam Mukherjee is the Director of Business Development at the Indian School of Hospitality, where he focuses on building strong, dedicated client relationships and partnerships that lead to growth and market differentiation, with an aim of generating new business opportunities. He works with the Marketing team for Brand outreach, manages sales support services and provides strategic direction for lead generation and revenue enhancement. An expert in Hotel Operations, Food and Beverage Management Hotels Pre-operations Management and Project Management, He brings to the table 20 years of experience and is a keen planner & strategist with a track record of developing operational and sales strategies, systems & controls and customer service standards. Prior to ISH, Anupam has worked with brands including The Oberoi Hotels, IHCL, ITC Hotels, Mantri Developers and Embassy Group among others. Anupam helps hospitality companies create new revenue stream and bring operational efficiencies. Anupam is an alumni of Calcutta University, and has studied Bachelor of Commerce. Anupam also holds a Diploma in Hotel Management and has undergone Executive Development programmes with ITC hotels.

Chirag Talwar
Chirag Talwar Director - Marketing

Chirag brings to the table 15 years of experience in leading strategy and teams across travel, hospitality, and airline brands. Recognised as one of India's Top 100 Brand Custodians by Adobe and Paul Writer, Chirag has in the past headed marketing for brands including Yatra.com, the Indian businesses of Flight Centre Travel Group (Australia), and Royal Orchid Hotels (a listed company). He has also served as Regional Marketing Manager - India, with Hilton Worldwide and he spent the early years of his career with Hotelivate (erstwhile HVS) and Virgin Atlantic Airways, as part of their brand marketing teams.

Ikita Pokharna
Ikita Pokharna Marketing Manager

Ikita Pokharna is the Marketing Manager at the Indian School of Hospitality, where she looks after Campaign Management and Communications Strategy for the brand. An expert in marketing strategy and planning, Ikita manages the digital and content requirements. She also handles press relations and media advocacy. Prior to ISH, she worked in the service operations industry where she handled the corporate marketing mandate for the India businesses of the Australia listed Flight Centre Travel Group. An Economics graduate from the School of Oriental and African Studies (SOAS), University of London, Ikita also has a Master’s degree in International Business & Tourism from IITTM, a Ministry of Tourism institute, and has been involved in the areas of Business Development with various organisations in India and the UK.

Aparajita Kotlia
Aparajita Kotlia Digital Marketing Manager

Aparajita Kotlia is a Digital Marketing Manager at Indian School of Hospitality. She comes with an expertise in digital marketing and is responsible for developing, implementing and managing marketing campaigns that promote the brand across digital platforms. Prior to ISH, Aparajita has worked with brands like JetSetGo India and Canvas Laugh Club where she has helped develop strategy using strong analyitcs to evaluate end-to-end customer experience across multiple channels and customer touch points. Having finished her schooling from St. Mary’s Convent Nainital, Aparajita graduated in Mass Communication and Journalism from Dehradun. She also holds her Masters degree in Mass Communication and Journalism from Amity University, Noida.

Sanjay Kashyap
Sanjay Kashyap Senior Graphic Designer

Sanjay Kashyap handles marketing design and creative requirements at the Indian School of Hospitality. Sanjay works as a central resource for brand, marketing and artwork mandates. An expert in Adobe Creative Studio softwares, he is adept at using Adobe Photoshop, Illustrator, Indesign, and he also works on video editing and HTML requirements. Prior to joining ISH, Sanjay worked with Yatra.com, one of India’s leading travel portals. In his tenure of five years with Yatra, he handled design requirements for Yatra.com, Yatra for Business and ATB Yatra. In the past, he has also worked with Time Out magazine as a senior graphic designer managing layout and design of the magazine and innovations for clients. He also has experience with magazines under the Network 18 brand and with Next Gen Publishing. He has a 2-year diploma in desktop publishing from the Govt. of India Press and he also studied a course in Advance Graphic Design.

Gurcharan Singh
Gurcharan Singh Director – Finance & Investments

An individual who works and handles businesses like a business partner and entrepreneur. 27 years of diverse experience in Finance, Business Development, Corporate Affairs and Investments while working with Amanresorts, Max Ventures, Vana Retreat etc. He likes to work for a Company or group of Individuals who have a vision and ambition to grow where he can be an integral part of the process. He has tremendous amount of Experience to set up project/initiative within India and Overseas. Passionate to bring efficiency in to system which impacts business growth & profitability.

Meenakshi Mishra
Meenakshi Mishra Assistant Manager - Accounts

Meenakshi is a graduate from Delhi university, who has an experience of more than 15 years in finance & accounts. Meenakshi at ISH is responsible for maintaining company financial records and for Credit Control/Financial records and assisting for MIS reporting to the management team.

Vivek Bhati
Vivek Bhati Assistant Director - Administration

An experienced admin professional who has worked in multiple industries supporting a range of senior executives, Vivek’s experience ranges from telecommunications and healthcare to food and hospitality where he has provided support services both to multiple managers as well as entire departments. Most recently Vivek has provided professional support to the President of Duet India Hotels, part of the Duet Group, a global alternative asset manager co-founded by Henry Gabay in 2002 and headquartered in London.

Parul Arora
Parul Arora Assistant Manager- Front Office and Administration

Parul is a hotelier at heart and an operations lead by choice. Currently working as an Assistant Manager at Indian School of Hospitality, Parul handles the front office and takes care of administration responsibilities. Nurtured under the management trainee programme of the TAJ across all Hotel Operation areas, she obtained her B.Sc. in Hospitality and Hotel Management from IHM Chandigarh. She has intensive work experience with Indian as well as international brands Like ITC, Taj and IHG. A firm believer in always learning, she is currently pursuing her PGDMA from NMIMS.

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